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Astana, Kazakhstan • 02 February, 2023 | 21:35
1 min read

Kazakhstan Wants to Increase Share of 5-Minute Public Services to 90%

The Kazakh Government reviews concept to digitalize its business processes

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Minister of Digital Development, Innovations and Aerospace Industry Bagdat Mussin

The Kazakh government seeks to digitalize state services as part of its digital transformation concept for 2023–2029, QazMonitor reports.

Minister of Digital Development, Innovations, and Aerospace Industry Bagdat Mussin discussed the changes that will be implemented in the sphere of IT and cyber security at a meeting led by Prime Minister Alikhan Smailov.

According to the concept, 90% of state services will be provided in under 5 minutes and the work processes of government agencies will be completely digitized. The state has already launched special public service centers equipped with express service booths.

The minister added that more than 250 thousand specialists will be trained to work in the IT sector. Financially, the concept outlines the aims to increase IT product and service exports to $1.5 billion and attract about ₸1 trillion of investment for Astana Hub.

In general, the IT sphere among young people is now becoming more fashionable than economics, finance, and law. Many young people want to go into IT engineering and other areas of this industry. The Ministry should actively support this trend

Alikhan Smailov, prime minister

Additional measures will be implemented to form a regional digital hub, continue the de-monopolization of the communications industry, strengthen cybersecurity, and develop the use of artificial intelligence in health care, education, and civil security.

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